Request a Private Investigation Assignment

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Type of Service*
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Reference / Claim Number
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Your Contact Information
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First Name*
Last Name*
Email*
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Address
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Subject Section
Information About the Subject
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Subject's Name*
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Subject's Race
Subject's Gender*
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Subject's Height
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Date Format: MM slash DD slash YYYY
Subject's Social Security Number
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Subject's Business Information
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Subject's Business Name
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Spouse Section
Information About The Spouse
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Spouse's Name
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Date Format: MM slash DD slash YYYY
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Vehicle Section
Vehicle Information
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Additional Information
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Case Title
Claim/File No.
Date of Loss
Date Format: MM slash DD slash YYYY
Special Instructions*
Client Agreement & Payment Authorization

To establish an account, Orange County Private Investigation requires payment authorization by credit card or debit card. If payment authorization is not provided and approved, delays in opening your Orange County Private Investigation account will occur and you will be notified by our New Accounts Department.
Credit Card Number*
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Expiration Month*
Expiration Year*
Billing Zip*
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Client Agreement & Payment Authorization*
I have read, understand and agree to the terms of this document relating to the Private Investigation Assignment Request.
By providing payment authorization, You and your Firm/Company understand and agree to the following Orange County Private Investigation payment terms, conditions, our privacy policy, and our terms and conditions posted on the web site.

1) You are authorizing automatic payments to Orange County Private Investigation by charging this credit card, debit card, or ACH transaction for current, past due, and/or future costs as charged and invoiced by Orange County Private Investigation for support services: court services (including eFilings), process service, private investigator services, deposition officer duty, subpoena preparation, on-site/off-site records production, on-site/off-site photocopying, digital scanning or imaging, and messenger services.

2) For credit card or debit card authorizations, you are authorizing a $1.00 pre-authorization to be approved to your credit or debit card. Pre-authorization is not a charge, but a temporary hold, and will disappear based on your financial institution's policy; Orange County Private Investigation does not control when hold will be released. If credit card or debit card pre-authorization is not approved, delays in opening your Orange County Private Investigation account will occur and you will be notified by our New Accounts Department, during normal business hours, 9:00am to 5:00pm Monday thru Friday.

3) The Invoice will be charged as when the assignment is received, daily, or weekly and automatically to the provided credit card, debit card, or ACH transaction as directed by the company. Our invoice will detail the amounts charged to card or ACH transaction and be sent by email to the responsible party.

4) Dispute of any charges or invoice amounts must be submitted in writing within 7 days of date of invoice date by email to customercare@excellinvestigation.com.com or by US Mail to 111 W. Ocean Blvd Ste 400. Long Beach CA 90802. Otherwise, client agrees the charges are valid, non disputable and will not stop payment on a check, or dispute the charge with their credit card company.

5) Charges per job include our rate and any other additional item required for completion including, but not limited to: court time, research time, wait time, fuel surcharge, parking, copies (.35 cents per page), scanning/doc prep, special handling, advanced fees, advanced fees courtesy charge, mandated Court/EFM fees, overnight delivery. Advanced fees that may be required are mandated by court, city, county, state, or federal government statute; some advanced fees will require immediate reimbursement to Orange County Private Investigation. Advanced fees will be billed as incurred.There will be an advance fee charge of 10% to cover fees we pay. If the invoice is paid by credit card , there will be an additional 3% fee of the total invoice to process payment by a credit card.

6) All charges paid by credit or debit card (rather than paid by cash, check, or ACH transaction), as instructed by client, may be charged higher rates not exceed 10% to cover credit card merchant fees. Rates may change, any time, without notice.

7) All credit card transactions will carry an extra three percent (3%) fee to cover bank credit card processing fees. By paying this invoice, you acknowledge that you have reviewed and agreed to the terms and conditions on our website(s), including without limitation OrangeCountyPrivateInvestigation.com. All sales are final and non-refundable. There is no guarantee of success. If you place an order and cancel the request there are no refunds and the full fee is paid to the company.

8) Process service will charge one fee per address, and per named defendant/subject. Additional attempts at other address locations are charged separately. Service of additional defendants at the same address are billed separately. For the fee paid, we include up to three attempts, unless other arrangements have been with this office in writing to customercare@excellinvestigation.com. We will provide a proof of service or non service declaration to the email you provided, mail a copy by US mail to the address on file, or if you have an account the proof of service or non service will be posted in your portal. We do not file your proof of service or non service declaration unless you request this in the original order, pay the additional fee or make a subsequent request in writing to customercare@excellinvestigation.com and the additional service is prepaid.

There are no guarantees of success or refunds. Once the retainer is paid it is earned 100%. We are paid 100% regardless of the results.

9) We bill and charge the credit card on file for all fees and costs before services are rendered unless you have an open, current, and verified account.
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Reviews

I am a personal injury attorney who has routinely retained Excell Investigations for my investigative work including process service, defendant and witness locates, and asset searches. They have been very prompt with my orders and always delivered the expected results. At times they have been successful in serving very evasive witnesses. Compared to other companies I have used in the past these guys are top notch. I will continue to use their services for my office’s needs and recommend them to others.

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Highly recommend this company as they’re experts in this field. Keep up the good work and thank you for all of your assistance.

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Called this private investigation company a few months ago after a finding them online. Originally spoke to John, he was very helpful in answering all my questions and I hired them a week later. It has been a pleasure working with these guys. I get weekly reports and updates regarding my case. This company is very good at what they do and got me the information that I needed. I Highly recommend this investigation firm.

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